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Support plan

Keep your app running smoothly

A care plan for the software and apps I've built for you: priority fixes, a guaranteed response time, and someone who already knows your code.

Care plan

Priority fixes and upkeep for software and apps I've delivered.

$100 / month

First reply within 1 day, urgent issues within 4 hours

  • Bug fixes in the code I delivered
  • Fixes when a hosting, browser or API update breaks something
  • Security patches and dependency updates
  • Small text, content and configuration changes
  • Priority over new project work

Not included

  • New features or redesigns (quoted separately)
  • Hosting, domains and third-party fees
  • Code changed by other developers

Guaranteed response time

Every ticket gets a first reply within the plan's target. Urgent issues jump the queue.

Fixes in the code I delivered

Bugs, breakages after updates, and security patches in the projects your plan covers.

Cancel any time

No lock-in. Cancel from your dashboard and your cover runs to the end of the period you paid for.

Questions

Which projects does a plan cover?

Projects I've delivered for you. When you subscribe you pick them from your completed orders, and you can add more later.

How does billing work?

You pay for the first month or year when you subscribe. A week before each renewal you get an invoice to pay with PayPal or card. Yearly billing costs less than paying monthly.

Can I switch between monthly and yearly?

Yes. The change applies from your next renewal, so you never pay twice for the same time.

What happens if a renewal isn't paid?

Your cover continues for a short grace period while you pay. If it's still unpaid after that, the plan ends and you can start a new one at any time.